Revised as on 01-02-2024

Site Privacy Policy

The e-Procurement service provider is committed to ensuring that your privacy is protected. All information collected from you which you can be identified when using this website will only be used in accordance with this privacy statement. As a company, we strictly adhere to all industry guidelines and we continually review our policy and procedures to ensure the safety and protection of our visitor and customer information.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

This policy is effective from January 2012. We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are aware of any changes.

Information we Collect

1. Details of your visits to our website and the resources that you access, including, but limited to traffic data, location data, weblogs and other communication data.
2. Information that you provide by filling in sign up forms on our website, such as vendor registration, making e-Payment, applying for Digital signature, etc.
3. Any other KYC Information provided to us when you communicate with us for any reason.
4. IP (Internet Protocol) address of the machine accessed the application
5. Domain name (for example .com, .gov, .in, .au, .uk etc.)
6. Address of your server
7. Date and time of visits to the site
8. Pages accessed and documents downloaded
9. Type of browser and operating system you have used.

The information collected during each visit is combined to produce reports in order to identify patterns of usage of Tenderwizard. This will assist us in improving the services offered by us.

The service provider is bound to disclose or share information that identifies individual machines, or potentially identifies sub-groupings of addresses, with consent or without consent or otherwise in accordance with the IT ACT 2000 (amended 2008).

Use of Cookies

On few pages, we may gather information about your system environment for our log records and to provide statistical information regarding the use of our portal to buyer departments. Such information will not identify you personally. it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

We may gather information about your internet environment by using a cookie file. Cookies allow web applications to respond to you as an individual. All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that should you choose to decline cookies, you may be unable to access particular features of our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

1. To provide you with tender information/ procurement information that is hosted by buyer departments.
2. To provide SMS alerts/ email messages to you whenever applicable.
3. To notify you about any changes to our website, such as improvements or service/ product changes, that may affect our service.
4. This website takes every precaution to protect your information. When users submit sensitive information via the website, the information is protected both online and off-line. When our Vendor registers or submits the Bidding forms by entering sensitive information, that information is encrypted and is digitally protected with the best available client side encryption methods in the industry
5. When making payments in the portal, the sensitive information like credit card numbers, bank account details will not be captured by ePayment gateway providers. The system shall not be storing this sensitive data anywhere in our application.

Please be advised that we do not reveal or disclose the information about identifiable individuals to any other stakeholders, but we may, on statutory obligations, provide them with aggregate statistical information to auditors and surveillance agencies.

Security:

We use safe, tested and quality technology for transmitting the received information so that quality and privacy of the data is neither impaired nor breached and a variety of security technologies and procedures like Password, SSL, PKI, Digital Signatures, asymmetric cryptography etc. are applied to protect personal/business information from unauthorized access, use or disclosure.

It is your responsibility to keep your user credentials and password confidential. Keep changing the passwords regularly in a secure manner. Do not share the user credential information with anyone.

Storing Your Personal Data

Data that is submitted in the portal is stored on safe and secure servers. All sensitive information is stored in in encrypted mode.

We provide you with the facility to view or edit your company’s/personal information and such information cannot be viewed by others. You will be required to sign in with your credentials along with Digital Signature Certificate in the prescribed manner as provided on the sites to verify your authenticity.

AntiSpam policy

The service provider reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.

Third Party Links

You will not find any links to third party websites on our website. Only the approved interface to epayment gateways, Digital Signature authentication services, CRL site is allowed from our website. However, we do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Your Consent

By using this site, you give your consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Revised as on 01-02-2024